When your chatbots do not give you the expected results, do you feel disappointed? Is it challenging for you to identify problems and enhance their efficiency? ...
Are you struggling to support your users effectively? Do you receive too many support tickets and lack the resources to respond quickly? Learning how to use an app without proper support can be frustrating for users and can lead to high churn rates.
But what if there was a simple, yet effective way to build in-app knowledge centers that can give your users the help they need? This is where Gyde comes in.
Gyde is a digital adoption platform that offers a code-free solution for building in-app knowledge bases. It automatically translates your knowledge base into over a dozen languages, reducing confusion and churn for a global audience. With Gyde, you can create contextual content that only appears when users are on a particular page or have specific roles.
But that's not all. Gyde provides a range of features that will help you understand your users' behavior, such as tracking their most viewed articles and the features they use. This allows you to anticipate their needs and offer immediate solutions from the moment they onboard.
Gyde is perfect for product managers, SaaS teams, and solopreneurs who want to reduce support tickets and boost user retention. It's easy to integrate with Zapier and Pabbly Connect to trigger workflows for new feedback that will help enhance your knowledge base.
Say goodbye to frustrated users and high churn rates. Invest in Gyde today and provide your users with efficient and effective support.