Lifetime access to LiveAgent’s All-Inclusive Plan
Bring all your customer support channels under one roof with LiveAgent
If you’ve ever gotten dizzy just thinking about how many different channels customers submit support messages through, you’re not alone.
The fact of the matter is, there are just way too many to keep track of.
And the only thing that could make this situation better is a tool that lets you monitor all your tickets in one place.
Well, today’s your lucky day!
LiveAgent is a complete help desk that brings all your support tickets into one dashboard so you can provide better customer service and be more efficient.
In your LiveAgent dashboard, you’ll have multi-channel support for email, live chat(customizable LiveAgent widget), voice, and social pages.
Yes, you read right. LiveAgent gives you access to real-time chat that will not only let you communicate with visitors but will also show you how many site visitors you have and where they are coming from.
You can filter and prioritize your dashboard to stay on top of what matters most.
All the conversations that come rolling in will be turned into tickets that can be assigned, merged, split, and tagged.
This new streamlined ticket process will result in a better experience for you and your customers.
LiveAgent has a built-in CRM that lets you store customer info and previous ticket history. (There’s even the ability to load more data from external CRMs/sources with API.)
You’ll also have a support portal where your customers can find answers to questions when you’re not around. (You can even quickly link to articles while in a chat!)
And when you are around, you can decide what categories you are available to respond to. For example, if you want to only answer email tickets and your partner only wants to answer social media tickets, you can do that.
In addition, LiveAgent lets you generate info on your team like time spent on LiveAgent, number of tickets resolved, and other brag-worthy stats.
There’s a good chance you’ve been looking for a platform to handle your customer support tickets.
But most of the options on the market focus on serving large enterprises.
With an emphasis on serving smaller businesses, LiveAgent is more customizable and flexiblethan the other tools.
And if you already using another platform, LiveAgent has an automated migration tool that makes some transitions seamless.
- Lifetime access to LiveAgent’s All-Inclusive Plan
- You must redeem your code(s) by Dec 1, 2019
- 2 Agent seats
- Universal inbox
- Automated ticket distribution
- Real-time chat
- Proactive chat invitations
- Chats overview
- Chat distribution
- Real-time typing view
- Social Media Customer Service (Facebook and Twitter)
- Built-in Call Center Software
- Reporting & Gamification
- All future plan updates
- Please note: This deal is not stackable
- Each additional agent on top of the 2 included is $39/month per agent through LiveAgent
- 60-day money back guarantee, no matter the reason
- Full Terms & Conditions can be found on the following page: https://www.liveagent.com/appsumo